Overview & Reviews

User Reviews:

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  Nice Car to Drive - poor rating because of droning - 2017 Lexus RX 350
  By KenSW - June 8 - 6:48 pm

  Do not buy or lease an RX350 unless you like consistent droning from the drivetrain. Mine was super quite until around 1800 miles and then something changed. There’s a low pitch droning sound with a vibration all the time - especially at about 1400 rpm. The nice ride and comfy cabin does not make up for this serious flaw. Search “RX350 droning sound” before making the investment. Look elsewhere for a midsize SUV.

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  Best Lexus Ive owned in 20 years! - 2017 Lexus RX 350
  By JP - March 16 - 1:07 am

  So Ive owned this car for almost exactly 11 months now and Ive enjoyed every single mile of driving it. I have also owned and driven a Lexus LX 470 for 10 years and compared to that monstrous SUV this RX has been such a joy to drive plus the MPG is something that you cant even compare. Ive been averaging around 22-24 mpg in this car compared to the LX I only got around 12-15 mpg. I got the black AWD 3.5 V6 edition and not the F sport. The only real differences that I disliked in this model compared to the F sport is the plasticky spindle grill and the size of the tires 18 vs 20. I also have a regular size sunroof vs the panoramic Otherwise my two tone , cream and brown interior is gorgeous, I have the upgrade 13 in screen, heated steering wheel, heated and ventilated front seats, back up cameras, parking assist etc. My model was lacking the wireless phone charger which Im bummed about and it didnt come with the Lexus self drive system which is a glorified lane assist system. I managed to test that twice when I had a loaner car and the precision of the car for it to stay in the lane driving at 75mph or faster was quite impressive. It was almost like I was driving a Tesla. Styling: Rating 9.8 I love the wide spindle grill in the front and the floating roof line. Its very futuristic and quite a departure from the old school boring RXs of the past. I was looking into getting the Audi Q5 and when I saw this car I was immediately in love and forgot about the Audi. Ride Rating 9.7 Its buttery smooth and very pleasant. I do put the car in ECO mode 99% of the time so it does drive softer and slightly less under powered than when I have it on Sport mode. Materials Rating 9.3 Very high quality plastics and leather. Its soft touch plastics everywhere except the corner where the left of the steering wheel is at. That FEELS HARD AND like a TOYOTA. The wood grain is exceptional and I wanted the light wood interior to go along with the light cream interior. AWD Rating 9.8 Our house is on a hill in wintry and snowy Massachusetts and so far this SUV has exceeded my expectation being able to scale up our steep driveway without any problems at all. Noise Rating 9.8 I drive about 50 miles one way to the city and its a blessing for this car to insulate you from road noise and other noisy cars on the road Sound system Rating 6.8 Maybe I should have upgraded to the Mark Levison sound system because even though the stock sound system is good, its truly not exceptional for this class and price point. My car is $58K and its not even the F-sport Lexus Enform and NAV Rating 4.4 Ok. The screen is huge and it splits and its gorgeous. The controls though are clumsy and very tedious to use especially when you’re driving and trying to click on something on the screen using that mouse stick. TERRIBLE. I can’t wait until they use gesture controls like BMW and have a touch screen interface that is more intuitive Reliability and Service Rating 10 Ive had 7 Audis, 1 BMW, 2 Mercedes Benz and Lexus got them beat in service. We even had outdoor bbq grills in the summertime and seamless service staff that takes care of the car when you take it there for service. Kudos to Lexus of Northborough in MA. Would I buy this car again? Yes definitely ! I would like to get the Atomic silver color and the premium 20 in wheels and the F sport for sure! Overall Rating 9.4 I have driven these other cars before and compared to these other models these are my ratings: Audi Q5 Rating 7.3 BMW X5 6.8 Ford Edge Titanium 6.2

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  The vehical I have always wanted - 2017 Lexus RX 350
  By John I - January 23 - 10:28 pm

  I have had the RX 350 AWD for 4 months. I am not experiencing any of the vibration or noise that some reviewers are describing, to the point where I was shock reading those review. PERFORMANCE: I think this could be the smoothest car I have ever had, if I am being picky might be too bouncy over bumps. The shifting gears in the transmission is hardly noticeable and I have never found the 3.7 lt V6 is plenty powerful. COMFORT: I have owned Cadillac SRX, BMW X3 and Buick Enclave over the past 10 years. I think the comfort for the Cadillac and Lexus RX350 were the best in different way. The Cadillac has a the softness factor but the Lexus has a firm comfort. I like them both. The BMW X3 could have been the most uncomfortable car I have ever owned. INTERIOR: I love the two tone leather interior with the highlight of the brushed chrome accents. I seem to have more leg room than in the BMW X3. The backseat leg room is very good. I was actually embarrassed to have someone sit in the back seat of the Cadillac and BMW. I think they took some room from the cargo and gave it to the back seat because the cargo area is smaller than both of the BMW and Cadillac. In the Cadillac I had the panoramic moon roof, which was way cool, but I hardly used it. The standard moon roof is just over the front seat. I think the F sport model has the bigger moon roof. SAFETY: I am not a risk taking driver, so I might not be the best for evaluate this. However, the parking assistance package that I have really gives me confidence. I did test drive the Infinity Q50 and it had the 360 cameras. I thought this was a neat feature that is missing on the Lexus. TECHNOLOGY: I can’t imagine a vehicle having better tech features. The LCD screen is huge! I also have the LEXUS ENFORM and it is terrific. Real Time weather, Real Time Sports and Stocks! Need to know where the closest gas station is? Where the lowest prices? This car lets you do it. REALIBITY: I have had this car for 4 months and it has started every time. VALUE: Pricing is higher than the similar models for Lincoln or Cadillac but more affordable than the Porsche McCann, the Jaguar F-Pace, Land Rover. I think I got a good deal from the dealership that’s all I can ask for.

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  Lexus, please FIX drone noise and vibration issue! - 2017 Lexus RX 350
  By viwami77 - November 11 - 2:04 pm

  GOOD: Sharp design and nice looking inside and out. Quality interior materials. No squeaking noises. Roomy interior, luxury feel. Good base stereo. BAD: Second year in production, and common issue with annoying drone noise + vibration still not fixed! Hard to believe!!! Transition is set for maximum mpg and hardly forcing higher gears / lower rpms causing drone noise and vibration coming from inadequately designed exhaust system while slow incline on higher gear/lower rpms. Dealer said: it is normal characteristic of the new RXs. 2016 and 2017 are affected, no fix until now (end of January 2018). Illogical entertainment system, very confusing to navigate, not intuitive at all. No manual on/off controls for AC. Slow throttle respond. Slow acceleration. Slow rear gate. Heavy doors. Voice recognition does not understand me most of the time. Too soft power-steering, feels like a driver has no 100% control. Too soft suspension (my is 2WD not F-Sport model) feels unstable in curves. Transition shifting is strange, sometimes is not sure what gear should choose. Definitely not what I expected form Lexus and 50,000.00. Our other cars: 2011 Outback 2.5 is quiet and smooth like years ago while dealer delivery, and absolutely outstanding 2017 F-Pace diesel - pleasure and fun to drive with no single issue. If you just need a machine to move you from point A to B, than RX is for you, but if you are "car person" and having enjoyment while driving....look elsewhere!

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  2017 rx 350 - 2017 Lexus RX 350
  By dee - June 13 - 1:06 am

  i was so excited about finally getting the rx 350..and im so disappointed with it..3 weeks old,and it had this vibration sound,which gets very loud and annoying.i mean this is a lexus,you pay so much money and this vibration noise is not acceptable,the more i read,seems like everybody has the same issue with no fix..i cant recommend this car to anyone and ill have to trade it in eventually..so disappointed with lexus

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  Not easy to drive - 2017 Lexus RX 350
  By Mike - April 27 - 9:00 pm

  I had a Lexus RX350 which was much more comfortable and easier to handle on the road. The 2017 I have is cumbersome and not fun to drive like my ex 2010 rx350. I wish I had never bought the 2017. It is big and boxy and difficult to park.

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  The best of all FIVE - 2017 Lexus RX 350
  By Mr. Tom - March 30 - 10:56 pm

  Of all the the many features that are on this vehicle, the ones that benefit us the most are; HUD (Heads Up Display), oversized front windshield, visibility from the headlights, road stability and cruise control with radar. Of all the SUVs we have owned (5) in total, the 2017 RX 350 is by far the best. We owned a GMC Jimmy that had way too many problems. Then came the Infiniti QX 4 that gave us great service, comfort and enjoyment. Our next SUV was a NISSAN Murano that had problems with the transmission. Our next SUV was a NISSAN Murano that did not give us the problems the previous model gave us. Our first LEXUS RX 350 was a 2015 that was trouble-free. However, with very few miles the dealer offered us a great trade-in on the 2017 RX 350 that we now own. We loved the added features this one had over the 2015. With 18,000 kms now on this SUV we wil probably keep it for another year or two, that is unless the 2019 has enough added features for us to trade up. We are now very happy LEXUS owners. We plan on trading up our 2015 ES 350 to the 2019 ES 350 LEXUS because it’s supposed to have many new features we have come to enjoy on the 2017 LEXUS RX 350. We bought the 2017 in November of 2016.

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  Steer clear of Navigation system - 2017 Lexus RX 350
  By Craig Hardt - March 12 - 1:38 pm

  The 12.3 inch navigation system is a joke. The voice system rarely understands me and I enunciate clearly. I bought a new 2017 In June 2017 and the Navigation system does not show streets that I know have been there for over 4 years. It is terribly out of date. There routes to almost anywhere are never the best routes. It is a $3200 MSRP piece of junk. The rest of the vehicle is fine.

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  Throaty noise in low gear - 2017 Lexus RX 350
  By Baker - October 16 - 12:44 am

  Evidently Lexus has a problem with the muffler system in many of the 2017 RX 350s. Makes a growling sound and vibrates in lowest gear when on an incline. Technician sd Lexus is working on a fix! The technician at dealership said the muffler noise problem seems to be more prevalent in the vehicles coming from Canada rather than the ones from Japan. Recommendation: Drive the one you are going to buy and put it on a fairly steep incline while in lowest gear. The noise from the muffler is a low roar with vibration felt in the steering wheel. Smooths out as you pick up speed. Occurs mostly at 1500-1800 rpm. I find it irritating, some may not!

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  Good overall combination. - 2017 Lexus RX 350
  By Don - September 30 - 2:25 am

  I had two Toyota Highlanders before this Lexus RX350 FSPORT. The latest Highlander was an 08 Sport model. I got an FSPORT for the tighter suspension because the regular RX350 is supposed to be a little squishy for handling. I also test drove an Audi Q7, Porsche Cayenne and Macan, Acura MDX and RDX, BMW X5 and X3 and a Highlander hybrid. Every one is a good SUV, but as a total package including reliability, I liked the Lexus. I have 5,500 miles on it right now. I have pushed it hard on a very curvy road to the neighborhood and it handles very well. There is just a hint of wanting to break loose when pushed to the limit, but body lean and steering are as good as it gets for an SUV. A Porsche might beat it, but not by much. The seating is comfortable, but my right knee wants to bump the underside of the dash or the center console when driving (Im 61"). The seat and wheel move out of the way to enter and exit - nice touch. Mark Levinson sound system is very good and road and wind noise are hushed. Tons of safety features on my vehicle...radar cruise control is nice but ...more later, blind spot monitoring works very well, lane keeping assist is nice but can be annoying because it makes many small corrections, triple beam lights are very good, auto hi beams pretty good at detecting other cars but just a bit slow to respond at times, Acceleration is great but "Eco" mode constantly shifts back and forth at lower rpms in lower gears. Visibility is good except out the rear sides where the C pillar blocks the view badly (backup camera makes up for that to some degree). Some of the safety features are tricky and at times annoying - they are not as refined as I would like. Examples: Radar cruise control resets based on the last set speed, not your current speed, unless you brake or cancel the setting and nothing tells you this; so if you set it at 35 and then accelerate to 55 and reset it, it will go to 34, not 55...not good for the cars behind you! Radar cruise will also bring the car to a near stop behind someone turning off to the right - so much so that a vehicle behind you may not expect it. Radar cruise will automatically trail and stop behind a car in front, but when you approach a car stopped at a red light, it is like a game of chicken - the car will stop, but it is too quick for comfort. When you reset radar cruise to a lower speed , it sometimes slows the car down by braking and other times it downshifts - unpredictability is not what I paid for. With a bike rack in a trailer hitch mount behind the car, you have to disable multiple safety features in order to be able to back up. You can override it temporarily by keeping your foot on the gas, but it is a tricky maneuver. The manual doesnt tell you this happens, so you get to call Lexus to ask how to make the car back up. The navigation display quit working as did the left side dash info screen for no apparent reason...restarted the car and it was okay. Nav system will take you on little back roads to save you 30 seconds rather than weighing time/distance with better roads - you will get there, but in a suboptimal way ... always check a map too. The A.C. system is anemic in cooling the car when it has been sitting in the sun - needs the fan to rev up more temporarily. Styling is a love it or hate it proposition and I am still undecided about that. You cannot get roof cross bars from Lexus if you have the panoramic roof - you must go to the aftermarket. Lexus says you have to modify the rear suspension on the FSport if you add their trailer hitch - but not if you buy a Curt hitch from etrailer! So, read all the footnotes for every option which is where this info is hidden. Given the price, reliability, handling, comfort, safety features, and interior space, this is a good bang for the buck, but disappointing in several annoying ways. I bought mine through Costcos auto buying program from a dealer 225 miles away and his price was $1,700 below invoice (not MSRP) with a few BS add ons to get $600 of profit back. I thought it was a good deal since it gave up all the regular margin and his 2% hold back. MSRP with options and delivery was $61,000.